May 3， 08:39 CDT
已解决 - Digi Cloud运营团队已解决单点登录问题。纠正措施取得了成功;性能已恢复正常。谢谢您的耐心等待。< / p >

May 3, 08:14 CDT
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting single sign-on authentication via SAML and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

Apr 20， 00:00 CDT
Completed -计划维护已完成。< / p >

Apr 19, 22:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 18, 09:11 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on April 20, 2023 at 03:00UTC (April 19, 2023 10:00 PM CDT). The maintenance window is planned to be no more than 2hours. Users and devices may experience a brief disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically. Thank you for your continued business!

四月13， 15:10 CDT
已解决 - Digi Cloud运营团队已解决服务中断问题。客户可能在访问web用户界面时遇到困难。其他服务运行正常。

纠正措施已成功;性能已恢复正常。感谢您在此事件中持续的业务和耐心。

Apr 13, 14:58 CDT
Investigating - The Digi Cloud Operations Team has observed a service disruption impacting the web UI and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

Apr 13， 00:01 CDT
已完成 -计划维护已完成。< / p >

Apr 12, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 10, 15:39 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on April 13, 2023 at 03:00UTC (April 12, 2023 10:00 PM CDT). The maintenance window is planned to be no more than 2 hours. Users and devices may experience a brief disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically. Thank you for your continued business!

Mar 13， 16:34 CDT
已完成 -计划维护已完成。< / p >

Mar 13, 15:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 13, 15:09 CDT
Scheduled - We will be undergoing an unplanned maintenance, devices may disconnect and reconnect. You may be temporarily logged out.

Mar 6， 22:34 CST
已解决 -维护已完成。< / p >

Mar 6, 15:25 CST
Update - Maintenance has completed

Mar 6, 15:19 CST
Investigating - We are currently applying important maintenance to some of our backend services, some slight disruption of some APIs might occur.

Mar 5， 21:36 CST
已解决 - Digi Cloud运营团队已解决有关idigi.com域名的DNS问题。感谢您继续惠顾。< / p >

Mar 5, 08:48 CST
Investigating - The Digi Cloud Operations Team has observed impacting hostnames on the idigi.com domain. Updates will be provided to this page as more information becomes available. If you have an application that is still using the idigi.com domain, we recommend that you change it to use remotemanager.digi.com instead. Thank you for your continued business.

Mar 2， 00:00 CST
Completed -计划维护已完成。< / p >

Mar 1, 22:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 28, 12:10 CST
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on March 2, 2023 at 04:00UTC (March 1, 2023 10:00 PM CST). The maintenance window is planned to be no more than 2 hours. Users and devices may experience a brief disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically. Thank you for your continued business!

Feb 27， 10:59 CST
Resolved -性能下降
Digi Cloud Operations Team已经解决了性能下降问题。该问题开始于2月27日15:00 UTC，并于2月27日16:50 UTC得到解决。在此期间，客户可能会遇到发送或接收设备数据的高延迟。

纠正措施已成功;性能已恢复正常。感谢您在此事件中持续的业务和耐心。

Feb 21， 15:42 CST
已解决 - Digi Cloud Operations已经监控应用程序几个小时，并且确信性能下降问题已经解决。谢谢您继续惠顾。

Feb 21, 12:31 CST
Monitoring - The Digi Cloud Operations Team has resolved the performance degradation issue and will continue monitoring. Customers may have experienced high latency sending device commands.

Feb 21, 12:23 CST
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting device commands and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

Feb 21， 09:43 CST
Resolved - Digi Cloud Operations Team已经解决了性能下降的问题，并正在监控进展。该问题开始于2023年2月21日15:05 UTC，并在2023年2月21日15:32 UTC得到解决。在此期间，客户可能会遇到发送设备命令的高延迟。
感谢贵公司继续惠顾。< / p >

Feb 21, 09:32 CST
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting device commands and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

Feb 16， 00:00 CST
Completed -计划维护已完成。< / p >

Feb 15, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 13, 11:40 CST
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on February 16, 2023 at 04:00UTC (February 15, 2023 10:00 PM CST) The maintenance window is planned to be no more than 2 hours. Users and devices may experience a brief disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically. Thank you for your continued business!

Jan 20， 14:22 CST
Resolved - Digi Cloud Operations Team已经解决了性能下降问题。客户可能会遇到发送或接收设备数据的高延迟。

纠正措施已成功;性能已恢复正常。感谢您在此事件中持续的业务和耐心。

Jan 20, 14:02 CST
Monitoring - The Digi Cloud Operations Team has addressed the issue and continues to monitor device connectivity. Customers may be experiencing high latency sending or receiving device data. Further updates will be posted as more information becomes available. Thank you for your continued business.

Jan 20, 13:35 CST
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting device connectivity and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available.

Jan 19， 19:35 CST
已解决 - Digi Cloud运营团队已经解决了性能下降问题，并将继续监控。谢谢您继续惠顾。

Jan 19, 13:27 CST
Identified - The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Performance of firmware updates has improved; but customers may still be experiencing delays in the firmware update process. Further updates will be posted as more information becomes available. Thank you for your continued business.

Jan 19, 12:14 CST
Update - The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Customers may still be experiencing delays performing firmware updates. Further updates will be posted as more information becomes available. Thank you for your continued business.

Jan 19, 11:32 CST
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Customers may notice some issues related to device firmware updates. Updates will be provided to this page as more information becomes available. Thank you for your continued business.

Jan 19， 00:00 CST
Completed -计划维护已完成。< / p >

Jan 18, 22:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 15, 10:45 CST
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on January 19, 2023 at 04:00UTC (Jan 18, 2023 10:00 PM CST). The maintenance window is planned to be no more than 2 hours. Users and devices may experience a brief disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically. Thank you for your continued business!

Dec 15， 00:00 CST
Completed -计划维护已完成。< / p >

Dec 14, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 12, 16:40 CST
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Dec 15, 2022 at 04:00 UTC (Dec 14, 2022 10:00 PM CST). The maintenance window is planned to be no more than 2 hours. No action is required on your part and no impact to device or application connectivity is anticipated. Thank you for your continued business!

Dec 11， 16:46 CST
Resolved - Digi Cloud Operations Team已解决性能下降问题。该问题始于2022年12月11日21:27 UTC，并于2022年12月11日21:41 UTC解决。在此期间，客户可能会遇到发送或接收设备数据的高延迟。

纠正措施已取得成功，Digi云运营团队将继续监控。谢谢您继续惠顾。

Dec 11, 16:40 CST
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

11月30， 23:09 CST
已完成 - Digi Cloud Operations Team已完成Digi Remote Manager平台的定期维护。你不需要采取任何行动。如果您遇到任何问题，请联系我们的支持团队。谢谢您继续惠顾。

Nov 30, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 28, 08:09 CST
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Dec 1, 2022 at 04:00 UTC (Nov 30, 2022 10:00 PM CST). The maintenance window is planned to be no more than 2 hours. Users and devices may experience a brief disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically. Thank you for your continued business!

Nov 23， 08:50 CST
Resolved -性能下降
Digi Cloud Operations Team已经解决了性能下降问题。该问题始于2022年11月23日13:15 UTC，并于2022年11月23日15:40 UTC得到解决。在此期间，客户可能会遇到发送或接收设备数据的高延迟。

纠正措施已成功;性能已恢复正常。感谢您在此事件中持续的业务和耐心。

Nov 23, 08:21 CST
Identified - The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Customers may be experiencing high latency sending or receiving device data. Further updates will be posted as more information becomes available. Thank you for your continued business and patience.

Nov 23, 07:50 CST
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business.

Oct 27， 00:00 CDT
Completed -计划维护已完成。< / p >

Oct 26, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 20, 16:37 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Oct 27th at 3AM UTC. Service impact is planned to be no more than 2 hours. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!

Oct 13， 00:00 CDT
Completed -计划维护已完成。< / p >

Oct 12, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 6, 17:05 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Oct 13th at 3AM UTC. Service impact is planned to be no more than 2 hours. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!

Oct 6， 01:39 CDT
Resolved - Digi Cloud Operations Team已经解决了性能下降问题。该问题始于2022年10月6日05:34 UTC，并于2022年10月6日06:32 UTC得到解决。在此期间，客户可能会遇到发送或接收设备数据的高延迟。

纠正措施已成功;性能已恢复正常。感谢您在此事件中持续的业务和耐心。

Oct 6, 00:58 CDT
Update - The Digi Cloud Operations Team is working to resolve the performance degradation as quickly as possible. Customers may be experiencing high latency sending or receiving device data. Further updates will be posted as more information becomes available. Thank you for your continued business.

Oct 6, 00:34 CDT
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting device commands and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.

Oct 6， 00:22 CDT
已完成 -云运维团队已解决该问题。所有服务都是可操作的，尽管某些服务的延迟可能暂时很高。谢谢您的光临。< / p >

Oct 6, 00:00 CDT
Update - The Digi Cloud Operations Team has run into an unexpected issue during the update and is rolling back some components. Performance may be degraded for a few minutes as the team works to restore those services. We will update you on progress. Thank you for your patience.

Oct 5, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 30, 15:27 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Oct 6th at 3AM UTC. Service impact is planned to be no more than 2 hours. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!

Sep 22， 00:02 CDT
Completed -计划维护已完成。< / p >

Sep 21, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 15, 17:37 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Sept 22nd at 3AM UTC. Service impact is planned to be no more than 2 hours. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!

Sep 15， 00:01 CDT
已完成 -计划维护已完成。< / p >

Sep 14, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 9, 12:38 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Sept 15th at 3AM UTC. Service impact is planned to be no more than 2 hours. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!